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Error Message - Your Imported File Content Was Not Recognized.


mafrench

Question

Hi - I am trying to import an excel file into caspio and am getting the following error message

 

Your imported file content was not recognized. Learn more about importing in Caspio.

 

I have cleaned up the file, created a test file w/ only 100 entries from the original file I wanted to upload and tried the smaller file, and still unable to import the file. I cleaned the cache as that suggestion was included in a previous error message.

 

Any suggestions appreciated.

Molly
 

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If you have a large number of files or data that exceeds 1GB, you can export them in bulk and have them in a zip file. Please note that Caspio allows up to 1 GB per export process. If your file size is bigger, try to export in multiple pieces.  

Here are the links for the steps you can follow: https://howto.caspio.com/files-and-images/bulk-file-import-and-export/#:~:text=Bulk download of files and https://howto.caspio.com/tables-and-views/exporting-data/#:~:text=Exporting and Downloading Files in One Batch 

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Just to give more information about this error, it is also displayed when I am trying to import an image file using the Import feature. I found out that one of the solutions to import a single image file is to go to 'All Assets' > Files > Then, click the 'Upload File' button.

 IF I need to upload multiple image files, that is the case where I will use the import feature but I need to follow an instruction from this article:
https://howto.caspio.com/files-and-images/bulk-file-import-and-export/

Hope this helps!

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Hi there, I have an update and tried something on my end. It seems that when uploading a file or PDF files is not applicable in the normal impor process but it can be much manageable when uploading it in the all assets folder under Files section. Here is a quick screenshot for anyone's reference: image.thumb.png.2ce8017a2c9668f9f9426b6d6960a6de.png

I have also used this article links for my reference: https://howto.caspio.com/files-and-images/files-in-caspio/

https://howto.caspio.com/files-and-images/uploading-files-and-images/

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