I am using Datahub for the first time. I am getting "file not found error" when I attempt to set up a scheduled task to import a csv file from a web server via FTP.
Here are the steps I followed to set this up:
From Schedule Tasks page I click "Start new task"
I select "Import" for type of task I want to create
For the source I completed it as follows:
Checked "requires authentication box" and I entered the correct username and password
When I click "test connection" I get a green circle with a check mark
For the file path and name: /web/content/inventory/CheckInOut.csv
When I click next I get the following error "File not found on remote site. Check the site settings or file path and try again."
Things I checked:
I double checked the spelling of the address, path and file name
I can connect to the address with a standard FTP client and I can see the file I want to downloand and I am able to download it from the client.
What am I doing wrong?
Any help would be greatly appreciated.