Jump to content
  • 0

External account users edit DataPage access permission


LWSChad
 Share

Question

Hello,

I am trying to let a 3rd party edit a specific DataPage.

I have created a group with "Edit DataPage" permission for the single DP.

image.png.8b01c06ade4dddc047756c22e34104fb.png

 

The issue I am running into is that the user only was able to edit or access the DataPage on the 1st login.

 

After that, they can't navigate to it, search for it using the app key, nor use a link to the dp edit page (https://acctID.caspio.com/ui/apps/app/datapages/dpName/appKey/folder/folderName).

 

They are presented with the following error on any Caspio Bridge action.

"Permission denied. Contact your internal administrator for more information."

 

Does anybody know the process for allowing an external user to edit a specific DataPage?

 

Thank You

Link to comment
Share on other sites

5 answers to this question

Recommended Posts

  • 0

Hi @LWSChad - if you want your users to have a capability to edit your DataPage or application, you may want to check the the user's permission located inside your Caspio Bridge account. Just simply go to Account > Access Permission > Users > Permissions. Then, you can now choose what Application, DataPage, Table they can have control with. I learned this step by step with Caspio's Helpful video overview here. If you are the account owner then you can easily do this and follow the steps. I also used these documentations below: 

https://howto.caspio.com/managing-your-account/internal-users-groups-and-api-profiles/managing-permissions/
https://howto.caspio.com/managing-your-account/internal-users-groups-and-api-profiles/account-users-groups-and-api-profiles/

https://howto.caspio.com/managing-your-account/internal-users-groups-and-api-profiles/inviting-new-account-users/

Cheers mate! :) 

 

 

Link to comment
Share on other sites

  • 0

Thanks for the reply. I did review these docs and perform the steps outlined in them and mentioned in your post.

The issue I'm experiencing is that the external user is able to access the DataPages in my account when they follow the initial invite, however, they can't come back to it. I have tested this with my own external email addresses and experience the same issue. I'll reach out to support.

Thanks again

Link to comment
Share on other sites

  • 0
On 6/29/2021 at 8:03 AM, GoodBoy said:

I also experienced this issue a last month. What I did is that I also allow or checked the 'Read App' for the application where my DataPage belongs and it is now permitting my external users to access the DataPage.

Indeed this, along with 'Read Data' for the data source did the trick. Caspio tech support was very helpful with this suggestion as well.

 

Thank you

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...