why phone number field is use as text255 data type in triggered action

[SadAko]

Hello I was wondering why when I set my phone number field into number data type and use it on my triggered action to send SMS to my customers, I am receiving an error message "2088: Mismatched data types". Do you have any ideas? 

[autonumber]

Hello! I contacted support, and they told me that the reason why a phone number field must be converted into text255 data type when using triggered action is that triggered actions automatically add the (+) 1 to existing phone numbers.

[TellMeWhy]

13 minutes ago, autonumber said:

Hello! I contacted support, and they told me that the reason why a phone number field must be converted into text255 data type when using triggered action is that triggered actions automatically add the (+) 1 to existing phone numbers.

Just to add why +1, it's because Caspio only support US and Canada numbers for now  https://howto.caspio.com/tables-and-views/triggered-actions/#:~:text=Currently only US and Canada phone numbers

[astroboy]

Hello there, I also read in one of the HowTo documentations that numeric values that are not used as numbers such as ZIP codes, phone numbers, and social security numbers should always use Text (255) as the data type. For more information, you may check this link.

[Flowers4Algernon]

Hello! Just wanted to share that Caspio's SMS notifications now support more than 200 countries worldwide. You can configure your SMS-enabled countries in the Account Settings. You may also check it out here: https://howto.caspio.com/release-notes/caspio-32-0/

[Kurumi]

Hi All - In relation to Caspio's new feature of Worldwide SMS Notifications, if you would like your input phone number fields to be automatically formatted - you can use the International Telephone Input plugin. This JavaScript plugin is used for entering and validating international telephone numbers. It adds a flag dropdown to any input, detects the user's country, displays a relevant placeholder, and provides formatting/validation methods. To know more of the customization, you can check this link: https://github.com/jackocnr/intl-tel-input

Here's a sample result in DataPage:

After submission in table:

Related articles:

https://howto.caspio.com/notifications/sms-notifications/configuring-the-sms-enabled-countries/
https://howto.caspio.com/release-notes/caspio-32-0/

Hope it helps!

[Kurumi]

Hi! Caspio now offers integration with OpenAI, so you can use extensions to leverage AI to update your data based on a prompt. Here's a sample use case to format phone number fields.

Request:
Change the format of the phone number of "[@field:Phone_Number]" to (XXX)-XXX-XXXX or US format.
Return only the final result.

Result:

Change the 'Phone_Number' field to your right field name.

To learn more about Extensions, you can check it here: https://howto.caspio.com/integration/extensions/