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why phone number field is use as text255 data type in triggered action


SadAko
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Hello I was wondering why when I set my phone number field into number data type and use it on my triggered action to send SMS to my customers, I am receiving an error message "2088: Mismatched data types". Do you have any ideas? 

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13 minutes ago, autonumber said:

Hello! I contacted support, and they told me that the reason why a phone number field must be converted into text255 data type when using triggered action is that triggered actions automatically add the (+) 1 to existing phone numbers.

Just to add why +1, it's because Caspio only support US and Canada numbers for now  https://howto.caspio.com/tables-and-views/triggered-actions/#:~:text=Currently only US and Canada phone numbers

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Hello there, I also read in one of the HowTo documentations that numeric values that are not used as numbers such as ZIP codes, phone numbers, and social security numbers should always use Text (255) as the data type. For more information, you may check this link.

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