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Distance Search - Showing Wrong Results


fontainm
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Hello.

To anyone who might be able to help me- I will be so grateful.
I am using the distance search app to allow my website visitors to search our database of distributors that sell our products.  When I entered in my zip code and chose 10 miles (for the maximum distance), I am getting results for locations located in Mississippi and Illinois when I entered a zip code that is in New York.  Any reason why this is happening?

 

The file that I am using as a lookup excel file is mine that has a list of distributors and their addresses.  Am I missing another file that I need to link to this one?

 

I am happy to provide any other information to help get this up and going.

 

Thanks!

fontainm

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