Change owner email

[taylorswiftlover]

Hello, I think I'm having a problem. If I wanted to try and change my Caspio email account owner, and I don't have access to my previous email, do I get to retrieve my account? Thanks in advance.

[SinJunYoung]

Hello, you may want to access your email first and go to https://id.caspio.com/forgotpassword  to retrieve it. If you can't, you need to fill out a form along with supporting documents and send them to billing. Refer more in this article for more information: https://howto.caspio.com/managing-your-account/internal-users-groups-and-api-profiles/changing-account-owner/