Emmanuel Katto Uganda | What is CRM?

[emmanuelkatto]

Hello Folks

My name is Emmanuel Katto and I am from Uganda. Can anyone explain what is CRM?

[SushiPizza]

Hi Emmanuel,

CRM means Customer Relationship Management. It is a system that simplifies customer interactions with large amounts of information. Usually, it contains a lot of charts that summarize ratings, sales, etc. as well as detailed information about each user

There is a CRM template available on Caspio Marketplace for free. You may request it and test it on your account: https://marketplace.caspio.com/details/custom-crm/
You can also learn more about building it in this article from Caspio: https://www.caspio.com/tutorials/custom-crm-app-overview/

Regards,
SP

[emmanuelkatto]

Hello Sushi,

Thank you so much for taking your time out and aware me about CRM.

[oliviacox]

Hi Emmanuel Katto,

CRM is Customer Relationship Management . It helps to manage customer data. Businesses generate vast amount of data everyday. To manage this enormous amount of data, companies need CRM systems.

A CRM system essentially provides a central place where businesses can store customer and prospect data, track customer interactions, and share this information with colleagues. It allows businesses to manage relationships with customers, helping the business to grow.

Thanks!

[emmanuelkatto]

Thanks for answering @oliviacox 

[oliviacox]

You're welcome @emmanuelkatto 🙂

[Markanthony]

Hello Emmanuel,

CRM stands for Customer Relationship Management. It’s a system used by businesses to manage interactions with customers and potential customers. It helps improve business relationships, streamline processes, and increase profitability by organizing customer information, tracking sales, and managing marketing campaigns.