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Data collection before building an application


Hi, I'm trying to make the life of my IT expert easier by collecting and organising the data before asking him to build the application. I have build a - rather confusing because large - mind map. Therefor, in addition, I tried to make a wire-framing in power point. 

Now how does the expert collect his information before building his customers application? Which are your programs, schemes? WHAT data is necessary for you?

Please help!

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