Map mashup: Pointers not displaying in Internet Explorer

[mdupras]

Hello --

We have several mapping databases on our news site that until a couple days ago, worked flawlessly. We discovered today, however, that in Internet Explorer, the map pointers are not displaying.

Here's a link to an example. Do any search in IE to see the problem: http://www.syracuse.com/crime/police-reports/

Nothing has changed in the Caspio code. Not sure if something on the rest of the page could be affecting it.

Any ideas?

Thanks!

-- Mike

[AndyTomson]

Hi

As far as I can see, you're using obsolete mashup scripts on that page.

The up-to-date mashup script is http://lib.caspio.com/pub/mashup/caspio_mashupsv4_jq.js, so your code should be

<script src="http://api.maps.yahoo.com/ajaxymap?v=3.4&appid=YourAppIdKeyHere"></script>
<script type="text/javascript" src="http://lib.caspio.com/pub/jquery/jquery.js"></script>
<script type="text/javascript" src="http://lib.caspio.com/pub/mashup/caspio_mashupsv4_jq.js"></script>

Hope this helps,

Andy

[mdupras]

Me, too -- thanks! I noticed that the code was outdated after I posted this topic. I've asked our web developers to replace it. We'll see if it works. Oddly, there were no issues as recently as yesterday, but I'm assuming this newer code has been available for awhile.

-- Mike

[mdupras]

Unfortunately, swapping in the latest mashup code had no affect. Still no pointers. We also tested posting the entire Caspio code block on an entirely blank document, with none of the site's coding, furniture, style, ads etc., to make sure nothing was conflicting. Same result.

Any other ideas? Thanks!

-- Mike

[mdupras]

Interestingly, I've noticed the same problem when looking at Caspio's own Yahoo map mashup example on their site. Could someone take a look at this link in Internet Explorer and post whether you get the same results (no pointers)?

http://apps.caspio.com/demo/ygolf/

Thanks!

-- Mike

[ChrisJ]

Tried to open both your and Caspio's pages. It's working properly in my IE6.

However, on your page I've noticed another JavaScript-error (see picture).

[mdupras]

Yes, we saw that error, too. But we were having the problem even when we removed it from the page entirely.

You said it's working properly ... you're seeing the red "pushpins" on the map when you do a search?

-- Mike

[ChrisJ]

Yes, we saw that error, too. But we were having the problem even when we removed it from the page entirely.

You said it's working properly ... you're seeing the red "pushpins" on the map when you do a search?

-- Mike

Yes.

[mdupras]

Well, that's puzzling, but it's good news! Thanks for helping me troubleshoot!

-- Mike

[dichthuattanviet]

Unfortunately, swapping in the latest mashup code had no affect. Still no pointers. We also tested posting the entire Caspio code block on an entirely blank document, with none of the site's coding, furniture, style, ads etc., to make sure nothing was conflicting. Same result.

Any other ideas? Thanks!

-- Mike

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dich cong chung |

cong ty dich thuat

[ChrisJ]

Hello, Mike.

Are you the same Mike as before or new one?

I've checked your website again -- and see the pointers. Try now. If Ok, ask Caspio support to answer your question.

[mdupras]

Just saw this post. No, it looks like another user copy and pasted an older comment from me that I had posted while it was still an issue. Strange!

-- Mike

[angela83]

so how should i solve this issue?

thanks in advance

Angela from

vandens maisytuvai

[mdupras]

Hi Angela --

The problem seems to resolve itself. I've seen it happen again since posting this query, then later the pointers are back again. Some kind of glitch? Not sure, but it doesn't stick around.

-- Mike