Authentication Failed

[DomeniqueGarcia]

Hello. Why is it that upon log in it always appear "Authentication failed. The information you have provided cannot be authenticated. Check your login information and try again." the username and are correct but still its the same.

[svitlanataran]

Hello IsabelGarcia,

 

Take a look at the article in the troubleshooting section: http://howto.caspio.com/troubleshooting/login-troubleshooting/why-user-cannot-login-to-app-or-datapage/

 

If you have created many authentications in your application, make sure that you use the one, that you need.

Find your datapage, click "Properties". In properties you can open authentication, which is uses for a datapage. 

In the authentication you can find, which table or view you use as a data source for authentication. Then open this view or table and make sure that you use valid username and password.

 

Hope it helps.

[aam82]

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