Invalid File

[JFRin2210]

I don't know why but Caspio is not letting me upload .jpeg or .png files, individually or even when they're zipped in the 'Files' folder. Any idea why this could be happening?

 

THanks,

[Franchiser]

These extensions for the image can be uploaded in Caspio. What are you trying to to do, can you explain further? 

This might help you: https://howto.caspio.com/files-and-images/uploading-files-and-images/

 

[JFRin2210]

On 11/3/2017 at 5:29 PM, Franchiser said:

These extensions for the image can be uploaded in Caspio. What are you trying to to do, can you explain further? 

This might help you: https://howto.caspio.com/files-and-images/uploading-files-and-images/

 

Thanks for the help. But I'm trying o do a Bulk file Upload https://howto.caspio.com/files-and-images/bulk-file-import-and-export/ and when I tried to do it by every method mentioned there, it didn't work. I tried zipping the files and saving the folder as 'Files', I tried to upload several photos at once, and even when I tried to upload a single file I received the Invalid File message. Tried with both .png and .jpeg

What I'm trying to do is create a resume access database and the main problem I'm having is getting the photos with the appropriate row in the table. I'm not using a Caspio form (when I tried using a caspio form, the photos uploaded by the sample users worked fine) but rather I am using a form from a pre-existing site, downloading that to excel, and re-configuring it manually to be uploaded as a table to caspio. The main problem I'm having is with the photos (candidate headshots). The table in caspio doesn't recognize the web link in the excel table I upload  so I'm trying to upload photos by themselves (which is where I receive the 'Invalid File' error) and then I'd like to somehow connect the uploaded photo files to the appropriate entry in the table (which I don't know how to do). Is there a simpler way to do this? Ideally, if the table could read the web link and use that photo file, that'd solve my main problem. 

 

Any help is greatly appreciated.

Thanks

 

Also, I'm on the free plan if that's making a difference. (Will upgrade if the resume platform takes off!)

[Harbinger]

Try to reach out to the support team if this case is not yet resolved. You can also open a support ticket at https://support.caspio.com