Jump to content
  • 0

Email limit on free plan


brassing
 Share

Question

I see that there is a limit of 100 emails on the free plan. Am I right in assuming this is 100 per month. If so is the accounting period a calendar month. I.e. does the allowance go back up to 100 on the 1st of every month?

If a web form sends the same notification to two email addresses does that count as two emails?

 

Thanks.

Link to comment
Share on other sites

3 answers to this question

Recommended Posts

  • 0

Hi @brassing,

It is correct that Free Plan has a limit of 100 emails per month. This refreshes every billing cycle. Means that if you subscribe today 12/04/2019, then, it will refresh on 01/04/2020.

Notification Email and Acknowledgement email counts separately. Means that it will count as two if you enable both emails on your Web Form.

Hope these information helps you. 

 

Regards,

kristina

Link to comment
Share on other sites

  • 0
5 hours ago, brassing said:

Thanks for the clarification kristina. Does a notification email sent to two addresses count as one or two emails?

I believe it is 2 emails. Each additional address in the TO: section is another email. Unfortunately you cannot group together multiple people per email or just send one email with a  lists of results. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...