Automatic Email Not Being Sent

[gcbauer03]

I have enabled an automatic email to be sent to a user upon completion of a form submission; however, when I test it out, no email is actually being sent. 

 

Any idea on what the problem is or how to fix it? 

[iren]

Hello gcbauer03,

 

Have you checked the 'Junk' folder?

[ManokNaPula]

Yes, it could be in the 'junk' folder. Or if your email is a part of a company email, you should ensure that the Caspio notification emails will be accepted by your internal email server.

 

Caspio Notification Emails could be white listed. You can learn more about trouble shooting Automatic Emails on this link: https://howto.caspio.com/troubleshooting/automatic-emails/

 

Have a great day! 

[DavidWilson]

I think your email has sent and you should  check on inbox or spam folder .