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[FYI] How to verify domain



Hi Caspians,

I just wanted to share the additional info about how to successfully verify domain: https://howto.caspio.com/verified-email-and-domain/verify-domain/

1. Go to Account Settings, click on Email tab and under Email addresses and domains

2. For an unverified domain, click on Unverified Domain and you will be presented with TXT and CNAME records for that domain. 


3. Copy the TXT record :  caspio_133.yourdomain

4.  Go to https://mxtoolbox.com/SuperTool.aspx , paste the TXT record and choose TXT Lookup, and click on TXT Lookup:


5. Do the same thing for CNAME, copy it from your account and paste to the search, but choose CNAME Lookup.

6. If it says 'DNS record not found' and you already contacted your DNS provider and added records, you can check if you added them correctly, because some Hosts automatically appends domain name to TXT and CNAME records, so they don't require formatting to be like this:

cas-k1._domainkey.yourdomain   CNAME  dkim1.caspio.com
but this one:

cas-k1._domainkey  CNAME  dkim1.caspio.com

And for TXT record just this: caspio_100 

Providers that automatically add those are GoDaddy, Squarespace, Namecheap.

7. If you are not sure if your Host automatically appends domain by again going to https://mxtoolbox.com/SuperTool.aspx, and using CNAME Lookup, you will see who is you DNS hosting provider:


Then, you can search online for how to add records in this particular DNS.



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Hello Everyone, 

There are also cases that you will need to check the DNS server as well if it will allow Caspio to be included . A sample for this would be GoDaddy in the previously shared documentation. I hope this helps.



- Natoy

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