Subtotals Do Not Download Correctly

[bbeshlian]

Hello,

I have a Datapage where records are grouped by manager then subtotals are displayed for the Total Employee Evaluations, Completed Employee Evaluations and Remaining Employee Evaluations for each manager. When I preview the Datapage the subtotals are correct. However, when I export the Datapage the subtotals are not correct. For example, I have a manager who has 33 employee evaluations to complete, 15 are completed and 18 are remaining. When I export to Excel and lookup this manager I see 33 evaluations, 33 completed, 0 remaining. 

Thanks,

Bill

[Mathilda]

On 6/26/2017 at 0:07 PM, bbeshlian said:

Hello,

I have a Datapage where records are grouped by manager then subtotals are displayed for the Total Employee Evaluations, Completed Employee Evaluations and Remaining Employee Evaluations for each manager. When I preview the Datapage the subtotals are correct. However, when I export the Datapage the subtotals are not correct. For example, I have a manager who has 33 employee evaluations to complete, 15 are completed and 18 are remaining. When I export to Excel and lookup this manager I see 33 evaluations, 33 completed, 0 remaining. 

Thanks,

Bill

Hello Bill, I would recommend checking settings for download data. Make sure that you selected all matching fields from results page.

Hope that helps