Emails via triggers are being flagged as Junk/Spam

[MarkMayhrai]

Emails sent via triggers are always going to the Spam/ Junk folders.

 It is my opinion that, emails sending using SMTP protocols whereby the sending account, username and passwords are defined works, and sending by using an alias email name may result in emails to not appear as legitimate.

Is there a way for Caspio to send an email in a way which will not flag it as Spam/ Junk?

[PotatoMato]

Hi @MarkMayhrai, you may want  to check this How-to article: https://howto.caspio.com/troubleshooting/troubleshooting-notification-emails/. Hope this helps!  

 

-Potato

[NiceDuck]

You may also want to make sure that the email you used on the 'From' field is a valid email address.

[MarkMayhrai]

Hey PotatoMato,

 

Used the link, all all is well now! Thanks Boss!

[autonumber]

Hi! Just an update! Caspio recently release and you can now have the ability to verify the FROM email address that you are using on DataPages, Triggered Actions, and Tasks as well as your domain. All the emails that you are using will be available and listed on the Email section under Account Settings. For more information, you may read it here: https://howto.caspio.com/release-notes/caspio-31-0/

[Flowers4Algernon]

Hi, you may also want to check out this how-to link regarding email and domain verification: https://howto.caspio.com/verified-email-and-domain/verified-email-and-domain/

[Flowers4Algernon]

Hi! Just wanted to update that troubleshooting email notifications has been moved to this page: https://howto.caspio.com/troubleshooting/troubleshooting-email-delivery-and-domain-verification/