I don't always receive the data in my table

[Oskabaar]

Hello, Can you help me with this?

 Occasionally there are people who say that they have entered and forwarded their data (that is via a caspio form), but I don't always receive that data in my table. Could that be because we don't have enough data transfer or some other reason? Could the cause of this be with Caspio and that it is better that we switch to another plan (we have now build plan)? Or do you think this has nothing to do with Caspio at all?

 Tanks for your feedback and kind regards, Elke

[GoodBoy]

Hello. I have not experienced this behavior since I started using Caspio, but I believe you should try opening a ticket so their support can check your DataPage. ~

[NiceDuck]

I have not experienced this case as well. But If I do, I will first check if I have triggers that may be altering or deleting the record. I would also apply a record tracking workflow for further checking. 

At the very least, I will look for a way to replicate the issue.

[CoffeeLover]

Must admit I have never experienced this issue even when on the free plan.

Is the Datapage embedded on a page or are your clients using the Datapage via direct link?

As NiceDuck suggests you may have a trigger altering or deleting the record.

Regards

CoffeeLover