Safari login

[taylorswiftlover]

Hello, I have tried deploying my DataPage and I am currently toying with my application. Now, I am trying to login my account using Chrome in my iPhone and it works. But I cannot seem to login to my DataPage using Safari. Can someone help me in this? Thank you. 

[SinJunYoung]

Just now, joneslovescaspio said:

Hello, I have tried deploying my DataPage and I am currently toying with my application. Now, I am trying to login my account using Chrome in my iPhone and it works. But I cannot seem to login to my DataPage using Safari. Can someone help me in this? Thank you. 

I have found this article: https://howto.caspio.com/troubleshooting/login-troubleshooting/why-user-cannot-login-to-app-or-datapage/ but I will also try to look at your issue as I am curious about this too. 

[taylorswiftlover]

Thanks

[SinJunYoung]

Tried playing around with Safari on my iphone as well. I think this has something to do with their security. What I did was I have prevented the cross-site tracking on the Safari Settings which is, I think, enabled by default. To disable, go to the Settings > Safari, and toggle the 'Prevent Cross-Site Tracking' Options from the Privacy and Security. 

By doing this, I am now able to login using Safari to my DataPage in Caspio. I hope this works for you, @joneslovescaspio. 

[Tingan]

Are there any other way to fix this "Prevent Cross-Site Tracking" problem?  anyone know a workaroud exept telling my user to change it to Prevent Cross-Site Tracking in safari settings? Are caspio planning to fix this problem in the furture? 

[SinJunYoung]

On 1/7/2019 at 11:29 AM, Tingan said:

Are there any other way to fix this "Prevent Cross-Site Tracking" problem?  anyone know a workaroud exept telling my user to change it to Prevent Cross-Site Tracking in safari settings? Are caspio planning to fix this problem in the furture? 

I think this is an additional security steps that were created by Apple and is not in relation with Caspio's side. But so far,  the authentication of Caspio has never been an issue for me as I verified the security measures that Caspio implements. I read it here: https://blog.caspio.com/how-caspio-delivers-data-security-and-compliance-across-industries-and-regions/  

[KFab4]

I am having the same problem - login on Safari just takes users in a loop to the log in page. This is a major problem! I hope that Caspio fins a way to deal with this on the back end so that users don't need to compromise security settings to use my website.

[RuisiHansamu]

 @KFab4 - I also experience this login loop on Safari and Google Chrome as well, it takes me two tries before I actually logged in. However, the workaround that really helped  me is to disable the 'Prevent Cross-Site Tracking' and 'Block all cookies' and I believe that @SinJunYoung is correct on the security feature of Apple that it is not related to Caspio.  

For anyone's reference, I'll attached the link here: https://howto.caspio.com/system-requirements/
For anyone's idea or suggestion, I believe we can send it here:  http://ideabox.caspio.com/forums/164206-caspio-bridge

[ParkLoey]

Hello! Just wanted to let you guys know Caspio introduced a "Custom Domain" feature that allegedly fixes cookie/login issues!

https://howto.caspio.com/managing-your-account/account-settings/custom-domain/